Privacy Policy

Last Updated: January 1, 2026

LuckyVaults ("we", "our", or "us") operates the LuckyVaults mobile application (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name (if provided)
Email address
Account login details

b. Business & Usage Data

Store or business information
Lottery ticket inventory data (entered by user)
Scan data (ticket numbers, pack status)

c. Device Information

Device type and OS version
App usage data (analytics, crash logs)

2. How We Use Your Information

We use your data to:

Provide and maintain the LuckyVaults service
Manage lottery ticket inventory tracking
Improve app performance and user experience
Provide customer support
Ensure security and prevent misuse

3. Important Disclaimer

LuckyVaults does NOT sell lottery tickets and is NOT affiliated with any official lottery organization.

The app is strictly a management tool to help businesses track and organize lottery ticket inventory.

4. Data Sharing & Disclosure

We do NOT sell your personal data.

We may share data only:

With service providers (e.g., hosting, analytics)
To comply with legal obligations
To protect our rights and prevent fraud

5. Data Security

We implement reasonable security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes

You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access your data
Request correction or deletion
Opt-out of certain data collection

To request this, contact us at: 📧 support@luckyvaults.com

8. Children's Privacy

LuckyVaults is not intended for children under 13, and we do not knowingly collect data from children.

9. Third-Party Services

We may use third-party tools such as:

Analytics services
Cloud hosting providers

These services may collect limited data to improve functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 support@luckyvaults.com